Need management help with Software quality

Software quality is a difficult term to define. It means many things to many different people. Consider the following:

What do you think software quality is composed of?

Why is quality so difficult to define?

Do different software programs have different definitions for quality?

What experiences have you had with poor software quality? Good quality?

How would you measure quality?


Provide two relevant citations, one of which is a research related source, in support of your response

Post should be at least two paragraphs in length with proper citations.