Power of Customers

select a service category and a service area and conduct a complete external environment analysis.

Service category is Cardiology

Service area is La Mesa Rehab https://www.lamesarehab.com/

My part entails to part listed below.

III. Service Area Structural Analysis:

A. Power of Customers

B. Power of Suppliers

C. Threat of New Entrants

D. Threat of Substitutes

E. Intensity of Rivalry

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