You are a registered migration agent. Your former client, Desmond Paris, who you have…

QUESTION

You are a registered migration agent. Your former client, Desmond Paris, who you have

previously assisted in being granted a Student Class TU (Subclass 500) visa, attends your

office. Desmond is now a permanent resident and he informs you that he used another

registered migration agent to assist him with his application for permanent residency. You

are curious as to why he did not return to you for assistance and ask Desmond about it.

Desmond advises you that your fees were too high. However, in hind sight, he was much

happier with your services and now seeks your assistance to lodge a Parent Class GH

(Subclass 870) visa for his father. You have never assisted with this kind of application

before, but you are hesitant to say no, as he is a former client.

You set up a SKYPE conference with Desmond and his father and obtain comprehensive

instructions and agree to lodge a Parent Class GH (Subclass 870) visa. You discuss the

fees and Desmond agrees to transfer $5,500 plus the Department of Home Affair’s visa

application fee into your office account tomorrow.

What are your obligations under the Migration Agents Regulations 1998 (Cth) and the

prescribed Code of Conduct?

You are required to support your answer by specific reference to legislative and

regulatory provisions.

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